Fluency in English and Swahili, additional language considered as an asset Ability to work independently an as part of the team 1 year experience in a customer service role
Skills Required: Entry level , 1 years experience
25 to 30 years age 4 plus years customer service experience preferred Friendly phone manner is a must Familiarity with social media and Hotel OTAs
Skills Required: Excellent oral and written communication
Create and share daily original content that promotes the company brands Greet and welcome customers Handle check-in and check-outs efficiently Answers phones and, responds to emails
Skills Required: Effective communication, time keeper